According to the report analysis, ‘Retail Banking Market Dynamics: Uk 2018’ states that profitability and margins among the UK banks have begun to decline due to increased competition and macroeconomics elements. However, the mortgages and consumer credits are still anticipated to rise at an average rate. Moreover, with the increased competition the numerous companies are functioning more significantly for dominating the UK market which includes Lloyds Banking Group, Nationwide, Santander, RBS Group, Barclays, HSBC, Coventry Building Society, TSB, Virgin Money, Clydesdale Bank, Yorkshire Building Society, The Co-operative Bank, Skipton Building Society, Leed Building Society, Tesco Bank, OneSavings Bank, Metro Bank, Principality Building Society, Sainsbury’s Bank, Paragon Bank, Shawbrook Bank, Secure Trust Banks and several others. Whereas, the big four players which include Lloyds Banking Gropu, Barclays, HSBC, and RBS groups are determining a serious challenge to their superiority in single product areas.
Retail banking also called consumer banking, which majorly aims to be the one-stop shop for facilitating and financial facility as possible on the interest of any single retail customer. The retail banking market in the UK enables various facilities which majorly includes savings, personal loans, cross-checking in accounts, mortgages, debit & credit cards and several others. Majorly, this banking aims on the individual customers as most of the customers are highly utilizing the local branch facilities which serve onsite consumers resources to all the consumers. In the recent trend, with the growing urbanization in the UK the usage of internet is playing leads to significant change in the retail banking and banks began serving the greater range of facilities to their retail customers. Various financial institutions now serve online banking facilities to the users with the mobile applications and the internet. In addition, in the UK the new banking introduction are also expected to drive the mobile banking sector and help the banks in the UK to increase their client base by inaugurated the made-to-order platform to attain the demands of customers individually.
The numerous trends will be expected to drive the advancement in the retail banking of the UK which involves the development of open banking, the reconfiguring and development in digital servicing. In the ancient era, in the retail banking market of UK needs lots of paperwork to do but by the time with the technological development, the internet of things make it easier to open a bank account and can access numerous transaction while anywhere on the globe. In the UK, the technology of blockchain is also playing a significant role in the retail banking and transforms the financial and banking services more significantly. Moreover, the banks in the UK might find many ways to modify the fact that customers become more vulnerable to shift their deposits balances in order to enhance their salary. Furthermore, the government of UK is formed new regulations in the banking sector which lead to an effective competition and allows a wide range of advisory applications, offers, things and consumer advice like that only at one place which builds the effective relationship between the consumers and banks. Therefore, retail banking market in the UK will grow more significantly with the new regulations and development in the technologies over the decades.
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Retail Banking Market Dynamics: Uk 2018
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Ankur Gupta, head marketing & communications