B2B telecommunication is a communication between business to business or proposed communication between business & clients or client to client. B2B telecommunication contributes and maintains system that transmits text, data, voice a video and sound which allocates direct discussions between businesses across the globe. It also provides optimal communication solutions from small to large businesses by maintaining the security & quality of communication among the enterprises. It also offers varied benefits such as refined messaging and enhanced team collaboration with improved communication quality, increased flexibility, and creates awareness, premier customer service, and integration with legacy of the system.
According to study, “Global B2B Telecommunications Market Size study, by Organization Type (Large Enterprises, Small and Medium Enterprises), by Solution (Unified Communication and Collaboration, VoIP, WAN, Cloud Services, M2M Communication), by Deployment Model (On-Premises, Cloud), by Application (Commercial, Industrial) and Regional Forecasts 2018-2025” some of the key companies operating in the global B2B telecommunications market are Comarch SA, Telstra Corporation Limited, NTT Communications Corp., Duetsche Telekom AG, Vodafone Group Plc, Amdocs Ltd (U.S.), Verizon Communications Inc., Orange S.A., Telstra Corp Ltd., China Mobile Ltd., SoftBank-owned Sprint Corporation, Cisco Systems, AT&T Inc., Telefonica S.A. All these vendors have designed telecommunications for telecom enterprise, which addresses the key challenges associated by selling their strategies to different companies of varied sizes which comprise of large, medium and small multinational corporations. The solution also covers the difficulties associated with delivering & supporting large number of customized products or services. They also enable projects by assisting them direct service level agreements (SLA’s), and handling composite fulfillment process for telecom enterprise client management.
Based on information and solution, global B2B telecommunications market is segmented into unified communication & collaboration, WAN communication, hosting or fixed broadband, M2M communication, Voice over Internet Protocol (VoIP) communication, IoT, and cloud services. Based on services market is segmented into data service, voice service, and broadband. Voice service is further sub-segmented into long distance international and domestic calls. Based on connectivity technologies, the market is segmented into GSM, Ethernet, TD-LTE, TD-SCDMA, and WLAN. Based on deployment model, market is segmented into mobile and fixed. Additionally, the application market is segmented into industrial and commercial purposes.
The global B2B telecommunications market is primarily driven by reduction in cost of broadband data storage, increased outsourcing of business processes, surge in adoption of Internet-of-Things (IoT), followed by rapid industrialization & urbanization, proliferation in business startups, high demand for security & quality in business communications, rising recent innovations in communication technology, and growing availability of telecom network in remote areas. The worldwide acceptance of IoT devices in B2B communication have led to advantages of being optimizated for consumer experience adding the concurrent insight on behaviors, which further assisted in improving consumer relationship. However, the complexity is to further identify the opportunities and data security & privacy concern as the limiting factors of the market.
Globally, North American region has high demand of B2B telecommunications market due to faster adoption of cloud VoIP services. The Asia-Pacific region is expected to reveal high growth rate due to adoption of advanced telecom services in the emerging countries such as India, China, and South Korea and progress in the media & entertainment industry.
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Ankur Gupta, Head Marketing & Communications